FAQs

General

Little Bears Party is a Dubai based children’s party company that specialises in awesome rentals and amazing set ups. Our focus is delivering excellent quality design and execution of our events. We can help you with a range of services from full party planning to small furniture rentals. Also assisting our families with entertainment options, venue choices, food, cake and so much more from our trusted suppliers. I have been creating incredible parties for our clients in the UAE for the last 12 years. Feel free to contact me so I can advise you on how to make your child’s special day memorable. My name is Sophie, I am the creative director and Co-Founder of Little Bear Party.

Little Bears Party stock the widest range of kid’s party rental items in the UAE from our logistics hub in Dubai Investment Park 2. For up-to-date pricing on any of our items please call us or check our website

Each Little Bears Party bouncy castle is supplied with a Blower, Sand bags or Pegs (depending on surface) and safety mats (in colour of your choice) which we will set it all up ready for use. All our rental equipment is deep cleaned in our warehouse before delivery. Our trained and uniformed logistics team will then set up the bouncy castle for you on site ensuring its safe for usage.

The equipment stays with you for the length of a party lasting a maximum of 8 hours. Any extension to the time period needs to be discussed and could attract an additional charge. Normally Little Bears Party deliver and collect the rental furniture on the same day. However, if the party has a late finish time, we may ask you to collect the furniture the following day.

Little Bears Party reserve the right to cancel due to adverse weather conditions (This applies to outdoor bookings only) If we have to cancel for this reason, you will be offered a full refund or the hire can be moved to another date (subject to availability). Should the hirer decide to cancel the event then we will seek to rearrange the party on an alternative date for you.

Bouncy Castles may be set up on concrete or AstroTurf but this will need to be mentioned when booking and Little Bears Party will supply sandbags required to anchor down a bouncy castle on such surfaces

On average each castle can take Little Bears Party anything from 20-40 mins to set up and then pack away. Times vary depending on each individual castle due to sizes so please allow the maximum amount of time at the beginning and end of each booking.

3 feet / 1 metre around the façade and the sides, with 8 feet or around 3 metres at the rear of the inflatable to accommodate the blower and electrical cabling safely.

We supply all the hardware you will need for the bouncy castle; you will need to provide a 240 volts mains power supply. If mains power is not available, we need to be notified at time of booking as we will need to bring a generator (this will incur an additional charge)

Yes, all our castles have individual age limits, see item description for further information

Yes, we provide detailed safety instructions/guidelines with every hire

Yes, we have a transportation charge for our rental items, including when we supply games hosts. The charge is dependent on

location and what is ordered. The minimum amount is 95aed in Dubai, going up to 800aed for the largest of orders to Al Ain or Fujairah.

Cancellation more than one week ahead of the event date will be refunded in full. Cancellation within one week of the event date is charged at 75% of the Booking value. Any cancellation within three days of the event date will be charged the full Booking value. The reason for the cancellation is irrelevant, this includes cancellation due to poor weather conditions.

The quickest way is to send Little Bears Party a WhatsApp message on 058 162 3074. That number is staffed until 10pm 7 days a week. Otherwise, please fill out our inquiry form on www.littlebearsparty.com and we will get back to you.

1. Name
2. Company Name (if corporate)
3. Email
4. Event Type
5. Date of Event
6. Location
7. Number of kids expected
8. Party Theme
9. What do you need from Little Bears Party?

Little Bears Party have a tiered returning customer discount scheme. This offers returning customers 7.5% discount on spends up to 2,499aed, 10% on spends between 2,500aed and 4,999aed, with 12.5% on spends above 5,000aed. The discount is given on product and services costs from Little Bears Party before 5% vat is added. The discount is not applicable on delivery / collection fees.

Booking

You can book by our website, on email, through WhatsApp or by giving us a call. We are available 7 days a week until 9pm daily.

For a weekend kids party booking in season (Sept through to June) try to give us 1 months’ notice. We are fully booked every Saturday and often Sundays as well. Good children’s parties also take time to plan properly, like anything which is special in life. So don’t leave it until the last minute. For just party equipment rental, we can normally accommodate this with little notice subject to availability.

Little Bears Party are open 7 days a week, 365 days a year and can deliver & collect anywhere in the United Arab Emirates, day or night as discussed with your Little Bears booker

Payment

Yes, a booking is not secured until a deposit of 75% is paid and our booking form is signed by the hirer. (The deposit amount is 75% of the total booking cost)

Deposits must be made within 3 days of receiving an email confirmation from us. The rest of the payment due, 25%, is to be paid on the day of the event unless otherwise agreed by both parties

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